Purchasing software solutions for your business can be quite stressful, especially with the endless solutions available on the market today. No matter how much software you demo and test, it seems like there are always things you love and hate about the software you are considering. Either it doesn’t do everything you need it to do, has a hard to use interface, price point of the software or add-ons are too steep, it’s slow or buggy, or just has bad support.
Although many of the major players in the business software solutions industry do support many 3rd party apps, it can be quite limited considering the options available. Marrying one software application may mean you have very limited choices in the future on what else you can use, depending on what they support. Of course, there are solutions like Zapier that can further help to fill some of those gaps, however, it’s generally more desirable to have the software natively support the feature or function. The reason for this is that you’ll most likely incur additional software costs and have limitations as to what can be done with the Zapier connection.
It just doesn’t seem possible to purchase one software that can do everything your business needs, right?! Well, there is one company trying to do just that. In fact, if you’ve done some research into customer relationship management (CRM) systems, you’ve probably ran into their name. But they do a lot more than just build a great CRM! Below is a list of their current product offerings as of May 2018.
Sales & Marketing
- Contact Manager
Email & Collaboration
IT & Help Desk
- ServiceDesk Plus
- Mobile Device Management
Tying It All Together
That’s a lot of products! What’s more is that most of these products can easily sync data back and forth with minimal technical know how. For example, you can easily tie Zoho CRM, Zoho Projects, Zoho Desk, Zoho Books, Zoho Survey, Zoho Subscriptions and other Zoho products in a manner that allows you to see everything about your customer on one profile screen right inside of your Zoho CRM. Simply amazing! Try accomplishing that with any other software and your development costs and software subscription bills will be significant.
This ability to tie all of these applications together and sync and update data between them allows you to not only get a better snapshot of your business and customers, but it also significantly lowers your time spent on data entry. For me, there’s almost nothing worse than having to copy the same data into another system, or run manual exports and imports.
“Automation is key to reducing your valuable time spent on mundane tasks so that you can focus on growing your business.”
Zoho Has Amazing Support, Too!
I’ve never experienced any other company that is so passionate about helping you solve your issues. They are happy to do a screen share or remote session with you to help you resolve any issues or questions you have. It really is an incredible feeling to call support, have them log into your computer and steer your mouse as they walk you through solutions.theirdd to that, their follow-up on support tickets has also been impeccable.
If you’re considering a software solution that can handle every aspect of your business, I highly recommend giving Zoho products try! If you don’t want to use our affiliate link, you can go straight to there homepage here: Zoho.com.